Refund Policy

Effective Date: 01/10/2023

Welcome to Refurbished Bazzar – Your Reliable Electronic E-Commerce Partner

At Refurbished Bazzar, we are committed to delivering high-quality refurbished electronics and exceptional service. To ensure transparency and customer satisfaction, we have outlined our refund and replacement policies below.

07-Day Replacement Policy

We offer a 7-day replacement guarantee for products that are:

1. Damaged during transit
2. Defective upon arrival
3. Not as described on our website

Replacement Process:

1. Notify Us: Contact us within 7 days of receiving your order via our official Contact Us page.
2. Condition Check: Ensure the product is returned in its original condition, with all accessories, manuals, packaging, and labels intact.
3. Verification: Our quality team will review your request and verify the claim.
4. Replacement Dispatch: Once approved, a replacement unit will be arranged and shipped promptly.

Note: Requests submitted beyond 7 days of delivery may not be eligible for replacement.

Warranty Policy

All refurbished laptops sold at Refurbished Bazzar come with a 12-month limited warranty.

What’s Covered:

1. Branded hardware and included accessories (if shipped in original packaging)
2. Functional defects or performance issues that are not caused by misuse

What’s Not Covered:

1. Software issues
2. Physical damage caused post-delivery
3. Accessories not returned in original packaging
4. Damages due to external factors like power surges, water, or unauthorized modifications

Important Notes:

1. A valid proof of purchase may be required to claim warranty service.
2. We recommend periodic data backups, as warranty services may involve data formatting.

Refund Policy (Wallet Credit – Decreased Value Basis)

In cases where our authorized technician is unable to repair the product or a replacement is not available, a refund will be issued in the form of wallet credit based on the product's return timeline.

Refund Schedule:

To initiate a refund:

1. Visit our Contact Us page and submit your request.
2. Our support team will guide you through the steps and confirm the eligible refund amount after verification.

Policy Updates

We reserve the right to revise or update this Refund Policy at any time in response to:

1. Legal or regulatory changes
2. Operational improvements
3. Customer feedback or service upgrades

All updates will be reflected on this page and, if applicable, communicated via email.

Need Help? Contact Us

For further assistance regarding refunds, replacements, or warranty claims, our support team is always ready to help:

📧 Email: support@refurbishedbazzar.com

📞 Call Support: +91 74390 66130 (Mon–Sat, 10:00 AM – 7:00 PM)

💬 WhatsApp: +91 74390 66130

🧾 Support Ticket: Submit a request (login required)

Thank you for choosing Refurbished Bazzar – where trust, quality, and customer satisfaction come first. We look forward to serving you again!