Return Policy

Return Policy

Effective Date: 01/10/2023

Welcome to Refurbished Bazzar – Your Trusted Destination for Quality Refurbished Electronics

At Refurbished Bazzar, customer satisfaction is at the core of everything we do. Our Return Policy is designed to ensure a smooth and transparent return experience should you need to return a product due to any valid reason.

Eligibility for Returns

You may initiate a return if:

  1. You received a damaged or defective item
  2. The product is not as described or incorrectly delivered
  3. You changed your mind within the eligible return period (conditions apply)

Return Window

We offer a 7-day return window from the date of delivery.

Returns initiated after 7 days of delivery will not be accepted unless covered under a warranty or replacement clause.

Conditions for Return Approval

To qualify for a return:

  1. The product must be unused, uninstalled, and in its original condition
  2. Must include original packaging, user manuals, warranty cards, and all accessories
  3. Products with physical damage, signs of tampering, or missing components will not be accepted
Note: Products that fail to meet return conditions will be sent back to the customer without refund or replacement.

Non-Returnable Items

Certain items are non-returnable, including:

  1. Opened or activated software
  2. Products damaged after delivery
  3. Accessories not returned with the main item
  4. Products purchased under special clearance offers or marked “non-returnable”

Return Process: Step-by-Step

  1. Initiate Request
  2. Contact our support team within 7 days through our Contact Us page or via WhatsApp/call.
  3. Verification & Approval
  4. Our customer service team will verify your request and approve the return if eligible.
  5. Pickup/Drop-off
  6. We will arrange for product pickup, or you may be asked to ship the product to our warehouse (instructions will be provided).
  7. Inspection
  8. Upon receiving the returned product, our QC team will inspect it thoroughly.
  9. Resolution
  10. If approved: You may choose a replacement or a wallet refund (as per Refund Policy)
  11. If rejected: The item will be returned to you at your address

Important Return Notes

  1. Ensure secure packaging when returning the product to avoid transit damage
  2. Keep the return receipt or courier tracking number until the return is processed
  3. Refunds, if applicable, will be processed as per our Refund Policy

Return Shipping Charges

  1. If the return is due to a damaged, defective, or incorrect product, return shipping is free
  2. If the return is initiated due to personal preference, the customer may be responsible for return shipping charges

Contact Us for Return Assistance

We’re here to help you through every step of the return process.

📧 Email: support@refurbishedbazzar.com

📞 Phone: +91 74390 66130

💬 WhatsApp: +91 74390 66130

📨 Support Portal: Submit a ticket (Login required)

Thank you for shopping with Refurbished Bazzar

We value your trust and strive to make every experience easy, secure, and satisfactory.