Shipping Policy

Shipping Policy

Effective Date: 01/10/2023

Refurbished Bazzar – Seamless Delivery, Hassle-Free Returns

Thank you for shopping with Refurbished Bazzar. We are dedicated to providing a smooth and secure shopping experience from order to delivery. Below are the details of our shipping and return policies.

Shipping Policy

Shipping Locations

All orders placed on www.refurbishedbazzar.com are shipped directly from one of our two major fulfillment centers located in:

📍 Kolkata Store Address

Review India Building, Nowapara, Sukanta Pally Rd,

Near Fortune Square, Noapara, Sukanta Pally,

Rajarhat, Kolkata, West Bengal – 700059

📍 Delhi Dispatch Center

(Details provided in dispatch communication if applicable)

Shipping Charges

  1. Free Shipping: Orders with a value of ₹20,000 or more qualify for free delivery across India.
  2. Standard Shipping: A flat ₹250 shipping fee is applicable on orders below ₹20,000.

Order Processing & Delivery Timeline

  1. Processing Time: Orders are typically processed within 0–1 business day after successful payment confirmation.
  2. Estimated Delivery: Products are generally delivered within 7 to 10 working days from the date of dispatch. Delivery times may vary based on your location and courier availability.

Return Policy

We take great care in delivering quality-checked refurbished electronics. If you're not completely satisfied with your purchase, please refer to the following guidelines:

Eligibility for Returns

  1. Returns must be initiated within 7 days of delivery.
  2. The product must be unused, in its original packaging, and returned with all accessories, manuals, and tags.

Return Options

🔁 In-Store Return

You may visit our Kolkata store to return the product in person. Please bring your invoice and product in original condition.

📦 Request a Pickup

Alternatively, you can:

  1. Contact our support team to initiate a return request.
  2. We will provide a return label via email or WhatsApp.
  3. Print the label and attach it securely to the original packaging.
  4. Ship the product to the designated return address shared by our support team.

Refund Timeline

Once the returned item is received and inspected:

  1. A full refund (excluding any applicable shipping costs) will be processed within 2–3 business days.
  2. The refund will be credited back to your original mode of payment or wallet (as applicable).

Returns, Exchanges & Refunds for Defective Products

If your order arrives with a manufacturing defect, you are eligible for:

  1. Product Exchange
  2. Full Refund (minus shipping fee)

You must report any defect within 7 days of delivery. Our quality team will verify the issue before processing the exchange or refund.

Important Notes

  1. Products returned after 7 days from delivery may not be accepted unless covered under warranty.
  2. Items not returned in original condition may be rejected for refund/exchange.
  3. Shipping charges are non-refundable unless the return is due to a verified manufacturing defect.

Need Help? Contact Us

For any shipping or return-related queries, please feel free to reach out:

📧 Email: support@refurbishedbazzar.com

📞 Phone Support: +91 74390 66130 (Mon–Sat, 10:00 AM – 7:00 PM)

💬 WhatsApp: +91 74390 66130

🧾 Support Portal: Submit a Ticket (Login required)

Thank you for choosing Refurbished Bazzar – Where Value Meets Trust.

We look forward to serving your electronic needs again.